Opening a first location is not a decision you make on the idea alone. It is decided on three numbers: rent compared with realistic revenue, build-out cost, and the time it takes to reach steady-state sales. Miss just one of these and you start below the line. This guide gives you verified procedures, market-size ranges and the mistakes that repeat at almost every opening.
Choosing the location
This is the decision that weighs the most, and the one that is almost impossible to fix after signing. Evaluate it in this order, not by aesthetics.
- Sustainable rent. Rent plus service charges should stay below 10-12% of realistic annual revenue, ideally 8-10% for low-ticket models such as cafes and gelato shops. Practical rule: if covering the rent requires revenue you have never seen in a comparable format, the location is too expensive. Full stop.
- Counted footfall, not perceived footfall. Count pedestrians in three windows (weekday lunch, evening, Saturday), for 15 minutes x 3 separate counts. Extrapolate across opening hours, apply a 1-3% conversion rate for takeaway or street-food formats on passing traffic, and use a conservative average ticket. If the numbers do not work across all three counts, do not sign.
- Catchment within 5-10 minutes on foot. Residents plus work, school and transit flows. An office area gives you weekday lunch only (5 days, roughly 5 useful hours); a residential or nightlife area gives you evenings and weekends. Diversify dayparts: a format that lives on one single time window is fragile.
- Visibility and access. Street-facing window, signage readable from both directions, wide pavement for outdoor seating. A corner with double exposure is worth more than half a straight street.
- Technical constraints before aesthetics. If you cook (fried food, grill, oven), a compliant flue to the roof changes everything. If it is missing, put it in the budget and in the lease conditions before signing: it is one of the main causes of SCIA delays and condominium objections.
The real permit path in Italy
For food service and takeaway, the typical path looks like this. Procedures are digital and local: details change from municipality to municipality, so start from your SUAP rules.
- SCIA through SUAP. The Segnalazione Certificata di Inizio Attivita is filed digitally with the Sportello Unico Attivita Produttive. With SCIA the business can start from the filing date, but the requirements must already be true: inspections come afterwards. Attach floor plan, technical report, owner data, professional requirements (former REC: SAB course or equivalent title/experience) and moral/anti-mafia requirements.
- ASL health notification (registration under Regulation (EC) 852/2004). Food-business registration usually travels inside the SUAP filing and enables ASL inspections. Without this notification you cannot handle food, even if you have already "opened".
- HACCP and self-control. Before serving, you need the HACCP self-control manual written around your actual layout and flows, plus staff training certificates. It is not a stamp: during an inspection it is one of the first things they ask for.
- Premises requirements. Minimum height is generally 2.70 m (local exceptions exist), washable surfaces, dirty/clean separation, staff changing area, toilets (including one accessible to customers if there is on-site consumption), back room/storage, and system conformity under DM 37/2008 for electrical and gas systems.
- Permitted use and occupancy certificate. The premises must have compatible commercial use and valid agibilita. If you change use or carry out works, speak to the technician before anything else.
- CILA / building SCIA. Internal non-structural works such as partitions and systems usually require CILA; heavier interventions may require building SCIA. No works without the correct filing: a building irregularity can block occupancy and food service in sequence.
- Flue, ventilation, hood. Compliant roof exhaust, kitchen and bathroom air changes, correctly sized hood. This is often where condominium objections and ASL/fire-brigade prescriptions appear.
- Acoustic impact. For noisy systems such as hoods, cold rooms or music, a forecast acoustic impact assessment is required with the SCIA. Many skip it, then the neighbor's complaint arrives.
- What is always forgotten. Signage authorization and public-land occupation for outdoor seating (canone unico patrimoniale, formerly COSAP/TOSAP); fire prevention filing with the Vigili del Fuoco if thresholds apply, for example thermal power above 116 kW; Chamber of Commerce registration; INPS/INAIL positions; fiscal cash register for the documento commerciale; 10% VAT on food service.
Typical opening costs
Build-out and equipment weigh more than anything else. These are indicative ranges for a 60-90 sqm quick-service location; they vary a lot by city and by the condition of the premises.
| Item | Typical range (EUR) | Notes |
|---|---|---|
| Design + filings (technician, SCIA, HACCP) | 4,000 - 9,000 | Higher with flue work or change of use |
| Building works/systems (build-out) | 35,000 - 90,000 | About EUR 600-1,000/sqm; bathrooms and systems drain the budget |
| Hood + flue + ventilation | 6,000 - 20,000 | Killer line item if roof exhaust does not already exist |
| Kitchen equipment (oven, fryer, fridge, dishwasher) | 25,000 - 60,000 | Reconditioned used equipment can cut 30-40% |
| Counter, furniture, seating | 15,000 - 40,000 | The counter drives sales: do not underinvest there |
| Signage, window graphics, menu board | 3,000 - 8,000 | |
| Fiscal cash register + management system/POS | 1,500 - 4,000 | RT is mandatory for the documento commerciale |
| Lease deposit (2-3 months) | 6,000 - 18,000 | Often requested as a bank guarantee |
| Initial stock + consumables | 4,000 - 9,000 | |
| Opening marketing | 2,000 - 6,000 | |
| Indicative total | 100,000 - 250,000 | plus 3 months of fixed-cost cash reserve |
Keep a 15-20% contingency on build-out: bathrooms, systems and worksite prescriptions almost always overrun. And remember that beyond capex you need a reserve: steady-state revenue does not arrive in month one.
Timeline: 3-6 months
- Month 0. Location search, footfall counts, business plan with rent/revenue constraint.
- Month 1. Lease negotiation and signing with exit clauses, technician appointed, permitted use and flue feasibility checked before committing.
- Month 1-2. Design, CILA/building SCIA, acoustic assessment, fire-brigade filing if needed.
- Month 2-4. Works on site (the phase that always slips), equipment ordered with a typical 4-8 week lead time.
- Month 4-5. System tests and declarations under DM 37/08, HACCP, SCIA through SUAP plus health notification, fit-out, hiring and training.
- Month 5-6. Soft opening, menu and kitchen-time tuning, official launch.
Anyone promising "we open in six weeks" has never waited for an ASL prescription or a late supplier.
Commercial lease
- 6+6 duration. The legal minimum for commercial use, with automatic renewal unless notice is given within the legal terms. Negotiate early termination for serious reasons and a clause allowing transfer/substitution in the business lease.
- Deposit. Typically 2-3 months; owners often ask for a bank guarantee. Do not pay more than 3 months as cash deposit.
- Registration. Mandatory within 30 days. Registration tax is 2% per year of rent, generally split equally between the parties.
- ISTAT indexation. Annual adjustment up to 75% of the FOI index variation. Budget it: with high inflation it matters.
- Charges and handover condition. Clarify in the contract who pays condominium charges, IMU, extraordinary maintenance (normally on the landlord) and ordinary maintenance. Require a photo handover report and verification of systems compliance and occupancy before signing.
Delivery: the margin you lose without noticing
If you put takeaway on an aggregator, commissions commonly run at 25-35% of order value, plus possible fixed delivery fees. With a 30% food cost, a delivery order can leave almost no margin. Operating rule: set channel-specific prices for delivery, or push direct ordering through your site, WhatsApp or table QR, where you keep the commission. Do not build the P&L assuming the same margin as the counter.
Key numbers
- Rent target: 8-12% of realistic annual revenue; above that, margin erodes.
- Food cost: 28-35% of selling price; pizzerias and cafes tend lower, formats with premium raw material sit toward the high end.
- Labor cost: 28-35% of revenue under CCNL Pubblici Esercizi; above 38% you are in the red zone.
- Delivery commissions: 25-35% per order on aggregators; plan a channel-specific price.
- 10% VAT on food service; documento commerciale issued through fiscal cash register.
- Footfall conversion: 1-3% for takeaway/street food on passing traffic.
- Lease: 2-3 months deposit; registration at 2% per year of rent; ISTAT adjustment up to 75% of FOI.
- Cash reserve: 3 months of fixed costs in addition to opening capex.
Operating checklist
- Footfall counted 3 times and rent verified below 10-12% of realistic revenue
- Commercial permitted use, occupancy and flue feasibility confirmed before signing
- 6+6 lease negotiated (exit, transfer), deposit <=3 months, registration and ISTAT budgeted
- CILA/building SCIA, acoustic impact assessment and any fire-brigade filing submitted
- Systems tested and DM 37/2008 conformity documented
- HACCP manual written on the actual layout and staff training certificates ready
- SCIA through SUAP plus ASL health notification under Regulation (EC) 852/2004 filed
- Fiscal cash register configured (documento commerciale, 10% VAT) and management system/POS active
- Chamber of Commerce, INPS/INAIL, signage and outdoor seating authorizations handled
- Allergens mapped by recipe under Regulation (EU) 1169/2011 and displayed correctly
- Delivery channel pricing set with 25-35% commissions included
- Cash reserve equal to 3 months of fixed costs set aside beyond capex
Mistakes not to make
- Signing the lease before checking flue, permitted use and occupancy: you risk paying rent on premises you cannot open.
- Underestimating works: bathrooms and systems always overrun, so keep a 15-20% contingency.
- Opening with SCIA filed but requirements not actually met (no HACCP, non-compliant systems): the later inspection can shut you down.
- Forgetting acoustic assessment and condominium relations around the flue.
- Building delivery economics as if it were counter sales: the 25-35% commission can wipe out margin.
- Opening without cash reserve: break-even comes later, not at ribbon cutting.